white and black graphic

SMS MARKETING

Get Immediate Attention From Your Customer

Get immediate attention from your customer. 79% of consumers want to hear from brands via text. With unlimited paid advertising not sustainable for DTC growth, SMS marketing is the preferred channel DTC brands are doubling down on in 2021 and beyond.

Build a tight feedback loop with your customers, share thumb stopping messages or offers and create exclusive experiences to grow happy customers. Build your competitive advantage with SMS!

In the battle for attention, there is no medium that does it better than SMS

drive sales, engagement and trust real-time with SMS

Drive Multiple Purchases, Increase AOV with SMS

Consumers want to talk, not just be talked too! In the battle for attention, there is no medium that does it better than SMS. With customers increasingly being bombarded with a zillion messages in their inbox and on platforms such as facebook, google and TikTok, there is clearly one medium that wins a lot of attention, hands down. 

SMS Marketing has open and read rates of 98%! That’s huge! In contrast, an outstanding email has an open rate of 35%. This makes SMS over 3x more effective than email marketing in getting your customers attention! With increased visibility and open rates, it gets more important to send relevant, personalized, and high-value messaging to win your customers hearts and not see increasing churn instead.

woman on mobile 2400X1599

Partnership Benefits

Choosing on executing an SMS Marketing Partnership solution with Smarte Digital you will 

GROW YOUR SMS LIST

We’ll help you collect more subscribers, so your brand can establish a direct relationship with customers and not rely on rented platforms!

CONVERT YOUR COLD AUDIENCES TO FIRST TIME VISITORS AND BUYERS

By making timely, relevant offers, asking for customer preferences, and providing stellar customer service experiences we will help you grow both first time buyers and repeat buyers!

GROW CX, LTV FOR YOUR STORE

By segmenting your subscriber base, and collecting key attributes in a compliant manner, we’ll be able to hyper-personalize your SMS offers to build an enhanced customer experience and grow lifetime value for your store

INCREASE REVENUE, SALES AND PROFITS

Our SMS marketing strategy and execution will blow your SMS revenue out of the park! We guarantee it

women smiling together
woman on mobile with earplugs 2400X1599

Our process

SMS Marketing Process

Segmentation drives our hyper-personalized SMS marketing efforts

Step one - Brand Discovery

Your Smarte Digital team members will sit down with your team to dive into your brand

step two - 30-60-90 day plan

We'll collaborate on a 30-60-90-day plan that will encompass ad-hoc SMS campaigns as well as automated workflow setups to guide your customer journey

STEP THREE - TEMPLATE SETUP + MORE

We’ll segment your CRM database, set-up and build out templates

step four - performance analysis

We'll establish a dashboard of KPIs that assess your email marketing performance while also diving into campaign and workflow specific metrics

step five - Optimize, Refine, Test, Iterate

We'll take our Performance Analysis and extract actionable insights to inform our SMS marketing going forward

step five - Optimize, Refine, Test, Iterate

We'll take our Performance Analysis and extract actionable insights to inform our SMS marketing going forward

STEP SIX - MARKETING AUTOMATION RECOMMENDATIONS

So, you're working with the best SMS tool tailed for your brand's unique needs

STEP SEVEN - WORKFLOW ANALYSIS

How are you incorporating SMS into your customer lifecycle journey? We'll provide insights into where we see areas for improvement, bringing fresh ideas to the table

STEP EIGHT - STRATEGY ANALYSIS

Is there a gap in your strategy? We've got you covered. Let's see how your strategy could be performing better

STEP NINE - DELIVERABILITY & DATABASE HEALTH CHECK

We'll dive into your key SMS analytics to assess the health of your SMS marketing efforts and database